JR10 UC delay in providing UC MR decision (last updated Oct 2019)
JR6 UC failure to process phone/journal/face2face MR request (failure to provide MR decision/delay) (last updated May 2019)
JR11 Refusal to accept a late tax credit MR request (last updated Feb 2019)
PLEASE TELL US HOW DWP / HMRC / RELEVANT LOCAL AUTHORITY RESPOND
By emailing JRProject@CPAG.org.uk
This helps us keep the letters up to date and effective for other advisers.