Mandatory reconsideration | CPAG

Mandatory reconsideration

JR10 UC delay in providing UC MR decision (when MR was requested of HRT decision- but can be edited for any MR) (last updated Nov 2021) 

JR6 UC failure to process phone/journal/face2face MR request (failure to provide MR decision/delay) (last updated Nov 2021)

JR11 Refusal to accept a late tax credit MR request (last updated Sept 2021) 

JR81 Refusal to provide a UC mandatory reconsideration notice because: "there is no right to an MR because the challenge relates to a policy issue” (last updated July 2020) This letter can be used in a number of scenarios. Please seek assistance if needed: [email protected]   (See also 'gatekeeping' new claims)

JR121 Delay/failure to carry out an irESA anytime / specified grounds revision (last updated Nov 2021) NB this letter can be adpated for other benefits but if for example UC, will need the relevant ADM guidance rather than DMG. 

JR123 UC award "closed", MR delay, and overpayment due to failure to provide a selfie further to ID reverification when UC initially awarded during Covid easement (last updated Dec 2021)

 

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