Claim closure: UC | CPAG

These letters can be used when a client's claim has been 'closed' and they include 'failure to advise of appeal rights'.

A mandatory reconsideration request should also be made as closing a claim is an appealable decision (see PP v SSWP (UC) [2020] UKUT 0109 (AAC) for confirmation. In this case the Secretary of State had further not advised of appeal rights, and mandatory reconsideration was not required to exercise the claimant's right of appeal).

Your client can also re-claim UC, but note before they do so, they should download any documents relevant to their mandatory reconsideration request / appeal and take screen shots of their UC journal, as they are likely to lose access to their original journal as soon as a new claim is made. 

JR43 UC claim closed due to failure to attend interview or failure to provide Identity or R2R evidence (last updated June 2019). Please contact CPAG if you have a client whose claim has been closed for failure to provide information or attend an interview:

JR52 ESA claim closed following claim to UC by Claimant entitled to (but not receiving) SDP (last updated April 2020)

JR58 DS1500 has been provided but claimant has been required to accept a claimant commitment (last updated Oct 2019)

JR87 2nd UC claim closed because appeal pending/ongoing in 1st claim even though change of circumstancess since 1st claim (last updated Sept 2020) with thanks to North East Suffolk Citizens Advice Bureau for raising the issue and identifying the relevant guidance



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