Basic

This half-day course looks at changes to benefits for people starting a family and families with young children, both in and out of work. Maximising income in the early years...

This essential two-day course is aimed at non-benefit specialists working with people for whom benefits and tax credits are an issue. It provides a comprehensive introduction to the benefits and...

This popular two-day course is aimed at professionals and volunteers who work with people on low incomes. It aims to help you support your clients to maximise their income and...

Universal credit (UC) represents a fundamental change to the system of ‘legacy benefits’ and tax credits it is replacing. The course covers: • The aims and principles of UC •...

This half-day course is for people working in childcare and early years, who want to know more about the support available for working families and help them to avoid common...

This essential two-day course is aimed at non-benefit specialists working with people for whom benefits and tax credits are an issue. It provides a comprehensive introduction to the benefits and...

This basic level course focuses on the transition to adult benefits from age 16 for young people with disabilities or health problems who still live at home. It looks at...

How can you help your service users manage universal credit? With an online system, claiming processes that many find difficult, delays and payment issues that can lead to debt, getting...

This popular two-day course gives a basic grounding in representing clients at the First-tier Tribunal. Through mock tribunals, participants gain experience in a safe environment where there is nothing to...