Basic

How can you help your service users manage universal credit? With an online system, claiming processes that many find difficult, delays and payment issues that can lead to debt, getting...

This essential two-day course is aimed at non-benefit specialists working with people for whom benefits and tax credits are an issue. It provides a comprehensive introduction to the benefits and...

This half-day course looks at changes to benefits for people starting a family and families with young children, both in and out of work. Maximising income in the early years...

This basic level course focuses on the transition to adult benefits from age 16 for young people with disabilities or health problems who still live at home. It looks at...