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Events

QBC - making the most of your calculator (Scotland) 18 - 19 January 2022 ONLINE

18th January 2022 to 19th January 2022
Online Scotland
This course is for people who want to learn how use QBC effectively and confidently. It covers: • Understanding screens, controls, menus and how to get in-calculator help • Best...

Universal Credit, 18 & 19 January 2022 ONLINE

18th January 2022 to 19th January 2022
Online
This training course focuses on Universal Credit (UC), the centre piece of the Government’s welfare reform programme. Universal Credit is now at ‘full roll out’ across the UK and applies...

Universal credit problem areas – achieving ‘complex needs’ status for UC claimants, 24 January 2022 ONLINE

24th January 2022
Online
This half-day online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered and what this should mean for UC claimants. It also covers how...

Income Maximisation for Older People, 26 & 27 January 2022 ONLINE

26th January 2022 to 27th January 2022
Online
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to...

Benefits for Non-EEA Nationals, 26 & 27 January 2022 ONLINE

26th January 2022 to 27th January 2022
Online
Advisers can find it difficult and intimidating to advise non-European nationals on how their immigration status affects entitlement to benefits and tax credits. This standard level course offers an opportunity...

Introduction to welfare rights (Scotland) 26-27 Jan, 2-3 Feb, 9-10 Feb 2022 ONLINE

26th January 2022 to 10th February 2022
Online Scotland
This is essential training if you are starting out as a welfare rights adviser or need a good understanding of the benefits system. It introduces you to the social security...

How ‘reliability’ regulation 4 can save PIP, 31 January 2022 ONLINE

31st January 2022
Online
This half-day online training course explains how PIP entitlement ‘points’ can be scored if you show you cannot do something ‘reliably’. In this way, understanding reliability regulation 4 is vital...

Universal Credit: the online claim, 1 February 2022 ONLINE

1st February 2022
Online
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Helping someone to claim...

Challenging WCA Decisions, 2 & 3 February 2022 ONLINE

2nd February 2022 to 3rd February 2022
Online
The work capability assessment (WCA) applies in both employment and support allowance (ESA) and universal credit (UC). Claimants who fail the WCA can challenge that on appeal, but need support...

Benefits for EEA Nationals, 2 & 3 February 2022 ONLINE

2nd February 2022 to 3rd February 2022
Online
The rules affecting benefit entitlements for EEA nationals became more complex from the start of 2021 and were further restricted from 1 July 2021. This standard level course sets out...