This one-day course equips advisers and frontline workers who are new to benefits with a basic knowledge of social security benefits, including universal credit and tax credits, and explains which...
This one-day standard level course looks at the benefit rules that particularly affect EEA nationals. Focusing on the operation of the right to reside, habitual residence and past presence tests...
The roll out of universal credit (UC) full service is now complete. Anyone of working age needing to make a new claim for benefit to top up a low income...
Older people commonly do not claim all they are entitled to. This course gives you an introduction to pension credit and aims to help you with effective benefit checks to...
This one-day experienced level course looks in detail at the social security rights of EEA nationals and their family members in the UK. It provides an opportunity for advisers who...
Universal credit (UC) represents a fundamental change to the system of ‘legacy benefits’ and tax credits it is replacing. The course covers: • The aims and principles of UC •...
This year the DWP begins switching people to universal credit through ‘managed migration’. Starting with a small scale pilot, the DWP aims to achieve an efficient process that will work...
As increasing numbers of claimants naturally migrate to universal credit (UC) it is becoming clear that there are significant problems associated with this process. This course examines common problems for...
This popular two-day course is aimed at professionals and volunteers who work with people on low incomes. It aims to help you support your clients to maximise their income and...
Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach...
