This course focuses on the transitional issues for claimants who are moving from legacy benefits and tax credits to universal credit (UC). With so many people needing extra financial support...
If you need to get a universal credit or other benefit decision changed, this course aims to gives you the essential tools to do it. To successfully challenge a decision,...
The work capability assessment (WCA) applies in both employment and support allowance (ESA) and universal credit (UC). Claimants who fail the WCA can challenge that on appeal, but need support...
Advisers can find it difficult and intimidating to advise non-European nationals on how their immigration status affects entitlement to benefits and tax credits. This standard level course offers an opportunity...
This one-day Basic level course is aimed at those supporting women fleeing from domestic abuse. The course is suitable for those with little or no benefit knowledge. Many women fleeing...
This half-day online training course introduces advisers to how the UC calculation works. It looks at how the monthly UC ‘maximum amount’ compares to monthly income, and how the UC...
This short course provides an introduction to benefits delivered by Social Security Scotland. It is aimed at advisers and other workers who have little or no knowledge of benefits. The...
This half-day online training course explains how the need for ‘aids and appliances’ can help establish and protect a PIP claim. The same rules can also reduce entitlements. This course...
This course looks in detail at the benefits delivered by Social Security Scotland, including the Scottish child payment. It gives an update on the Scottish government’s future plans. Aimed at...
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. You do not need...
