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Online training

Benefits Overview, 12 & 13 November 2020 ONLINE

12th November 2020 to 13th November 2020
Online
This one-day introductory level course - delivered over four one-hour modules, across two consecutive mornings - provides an overview of the benefits system and examines how the system is affected...
Introductory Online Online training
Online training

Appeals to the Upper Tribunal, 17 & 18 November 2020 ONLINE

17th November 2020 to 18th November 2020
Online
This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an...
Experienced Online Online training
Online training

Looking up the law online (Scotland) 17 November 2020 ONLINE

17th November 2020
Online Scotland
Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client. Whether you are helping...
Legal Online Online training Standard Scotland
Online training

Universal credit problem areas – achieving ‘complex needs’ status for UC claimants, 17 November 2020 ONLINE

17th November 2020
Online
This half-day online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered and what this should mean for UC claimants. It also covers how...
Experienced Online Online training
Online training

Universal credit for ill health and disability (Scotland) 18 - 19 November 2020 ONLINE

18th November 2020 to 19th November 2020
Online Scotland
This course looks at the universal credit (UC) rules that particularly affect ill or disabled people. It will equip you to advise clients about the transfer to UC, including through...
Health Online Online training Standard Universal credit Scotland
Online training

Mental Health and Benefits, 19 & 20 November 2020 ONLINE

19th November 2020 to 20th November 2020
Online
This one-day standard level course (delivered over four one-hour 15 minute modules, across two consecutive mornings) provides a practical and tactical look at working with people with mental health diagnoses...
Online Online training Standard
Online training

Universal credit – the online claim (Scotland) 20 November 2020 ONLINE

20th November 2020
Online Scotland
Helping someone to claim universal credit while providing advice over the phone or by email presents new challenges for advisers. Knowing what each step of the claim form looks like...
Introductory Online Online training Universal credit
Online training

Students and benefits - an update (Scotland) 24 November 2020 ONLINE

24th November 2020
Online Scotland
Make sure you know how recent benefit changes are likely to affect students during the coronavirus outbreak. This course is for advisers with a good working knowledge of the benefits...
Coronavirus Experienced Online Online training Students Students and benefits
Online training

Supporting benefit claimants online (Scotland) 25 November 2020 ONLINE

25th November 2020
Online Scotland
Home working, social distancing and self-isolation present unique challenges to frontline workers. This course is an opportunity to discuss how advisers and support workers can best help people navigate the...
Online Online training Standard Scotland
Online training

Benefits for EEA nationals, 25 & 26 November 2020 ONLINE

25th November 2020 to 26th November 2020
Online
This one-day standard level course (delivered over four one-hour 15 minute modules, across two consecutive mornings) looks at the benefit rules that particularly affect EEA nationals. Focusing on the operation...
Online Online training Standard