Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings...
Many young people who have been ‘looked after’ by the local authority are subject to special social security rules. Some are excluded from income-related benefits and instead the local authority...
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. You do not need...
You do not need to be a benefit expert to make a difference. This course is for anyone working with people on low incomes or with additional needs. You will...
This short course provides an introduction to benefits delivered by Social Security Scotland. It is aimed at advisers and other workers who have little or no knowledge of benefits. The...
This course looks in detail at the benefits delivered by Social Security Scotland, including the forthcoming Scottish child payment. Aimed at advisers with a working knowledge of the benefits system,...
Build your skills with this practical course on effective legal research for benefit casework. Competent casework starts by knowing the right questions to ask your client. Whether you are helping...
This course looks at the universal credit (UC) rules that particularly affect ill or disabled people. It will equip you to advise clients about the transfer to UC, including through...
Helping someone to claim universal credit while providing advice over the phone or by email presents new challenges for advisers. Knowing what each step of the claim form looks like...
Make sure you know how recent benefit changes are likely to affect students during the coronavirus outbreak. This course is for advisers with a good working knowledge of the benefits...
