You do not need to be a benefit expert to make a difference. This course is for anyone working with people on low incomes or with additional needs. You will...
A period in custody, whether on remand or serving a custodial sentence, impacts on benefit entitlement. Problems often arise when a person released from custody tries to claim the benefits...
This course focuses on the transitional issues for claimants who are moving from legacy benefits and tax credits to universal credit (UC). With so many people needing extra financial support...
Home working, social distancing and self-isolation present unique challenges to frontline workers. This course is an opportunity to discuss how advisers and support workers can best help people navigate the...
This course gives an overview of which benefits have been and are to be devolved and delivered by Social Security Scotland. Aimed at advisers with a working knowledge of the...
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Understanding the claim process...
This course looks at the universal credit (UC) rules that particularly affect ill or disabled people. It will equip you to advise clients about the transfer to UC, including through...
The coronavirus outbreak has seen a huge rise in benefit claims, and a surge of enquiries about how new rules affect people temporarily unable to work. The course covers: •...
You do not need to be a benefit expert to make a difference. This course is for anyone working with people on low incomes or with additional needs. You will...
Personal independence payment (PIP) is the main disability benefit for working-age people. This course will give you an understanding of the main rules and help you identify people who may...
