Events | CPAG


Benefit basics in Scotland (Scotland) 20 - 21 April 2021 ONLINE

20th April 2021 to 21st April 2021
Online Scotland
You do not need to be a benefit expert to make a difference. This course is for anyone working with people on low incomes or with additional needs. You will learn the basics...

Universal credit - the online claim (Scotland) 22 April 2021 ONLINE

22nd April 2021
Online Scotland
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Helping someone to claim...

Supporting benefit claimants online (Scotland) 27 April 2021 ONLINE

27th April 2021
Online Scotland
Home working, social distancing and self-isolation present unique challenges to frontline workers.  This course is an opportunity to discuss how advisers and support workers can best help people navigate the process of claiming benefits and...

Universal credit for ill health and disability (Scotland) 28 - 29 April 2021 ONLINE

28th April 2021 to 29th April 2021
Online Scotland
This course looks at the universal credit (UC) rules that particularly affect ill or disabled people.  It will equip you to advise clients about the transfer to UC, covering transitional...

Coronavirus, benefits and work (Scotland) 11 May 2021 ONLINE

11th May 2021
Online Scotland
The government’s coronavirus job retention scheme and self-employment income support scheme have provided help during the pandemic, while other support has been introduced for low income workers required to isolate...

Overpayments of benefit and tax credits (Scotland) 12-13 May 2021 ONLINE

12th May 2021 to 13th May 2021
Online Scotland
Benefit may be overpaid for many reasons and recovery often leaves people in hardship. Using practical examples, this course equips you to deal with overpayments by taking a systematic approach...

Benefits for EEA nationals - Advanced (Scotland) 19 - 20 May 2021 ONLINE

19th May 2021 to 20th May 2021
Online Scotland
This experienced level course looks in detail at the social security rights of EEA nationals and their family members in the UK. It provides an opportunity for advisers who are...

Personal independence payment - an introduction (Scotland) 25 May 2021 ONLINE

25th May 2021
Online Scotland
Personal independence payment (PIP) is the main disability benefit for working-age people. Getting an award of PIP can significantly increase income and so it is a crucial benefit for advisers...

Students and benefits - the basics (Scotland) 26 May 2021 ONLINE

26th May 2021
Online Scotland
This course gives an overview of benefits and tax credits that students can claim. It helps student advisers recognise when these are relevant for students, and advise them appropriately. It...

Universal credit update and tactics (Scotland) 2 - 3 June 2021 ONLINE

2nd June 2021 to 3rd June 2021
Online Scotland
Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes. This course is an opportunity for experienced...