Events | CPAG


Universal credit: help to claim (London) Friday 18 October 2019

18th October 2019
This is a practical course for anyone helping someone make a universal credit claim. The course focuses on getting the claim right the first time, avoiding common pitfalls that can...

Introduction to welfare rights week (London) Monday 21 to Friday 25 October 2019

21st October 2019 to 25th October 2019
This is essential training if you are starting off as a welfare rights adviser or need a good understanding of the benefits system. It introduces you to the key resources...

Mental health and benefits (London) Monday 28 October 2019

28th October 2019
This course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits, and to help avoid some of the...

Benefit and tax credit law update (London) Tuesday 29 October 2019

29th October 2019
Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings...

DLA for children (London) Thursday 7 November 2019

7th November 2019
Disability living allowance (DLA) is the main way of meeting the additional needs of many children yet it is under claimed and can be hard to understand. This course looks...

Universal credit - full service (London) Friday 8 November 2019

8th November 2019
The roll out of universal credit (UC) full service is well underway. Many more people claim UC in the full service, including families, those with health conditions and those in...

Tax credits - key issues for advisors (London) Monday 18 November 2019

18th November 2019
This one-day course rounds up all the outstanding issues you may encounter with tax credits, including in the transition to universal credit. Tax credits will be with us for some...

Universal credit - the essentials (London) Friday 22 November 2019

22nd November 2019
Universal credit (UC) represents a fundamental change to the system of ‘legacy benefits’ and tax credits it is replacing. The course covers: • The aims and principles of UC •...

Income maximisation for older people (London) Thursday 28 November 2019

28th November 2019
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to...

Universal credit - from A to Z (London) Thursday 5 & Friday 6 December 2019

5th December 2019 to 6th December 2019
This two-day course provides trainees with a comprehensive understanding of universal credit from initial claim to challenging DWP errors. The emphasis is on problem solving and giving advisers all of...