Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes. This course is an opportunity for experienced advisers to get up to date with the latest developments. You will be able to share experiences of universal credit and discuss legal and practical approaches to best support clients.
The course covers:
• Changes made as a result of the coronavirus outbreak
• Other changes to the law and recent caselaw affecting UC
• Current legal challenges
• Common practical problems in UC and approaches to tackle them
Advisers with less experience wanting to know about the benefit changes made as a result of the coronavirus outbreak should consider booking on ‘Benefits and coronavirus – an introduction’ instead.
This 'one-day equivalent' experienced level course will be delivered online over two mornings as follows;
22 July 2020
10.00 - 11.15 training session delivered via Zoom
11.15 - 11.45 break
11.45 - 1.00 training session delivered via Zoom
23 July 2020
Repeat of day 1 schedule
This is a practical course, delivered using a combination of trainer presentation, exercises and group discussion. Participants will need a Wi-Fi connection and a suitable device to access the internet. It is not recommended to join via a mobile phone. Participants will receive an email link, a few days before the start of the course, to allow access to the event.