This one-day experienced level course is aimed at advisors who are already familiar with the basic universal credit (UC) rules. It looks in detail at some of the areas of dispute that universal credit claimants face and takes a practical, problem-solving approach.
The course covers:
• Tactics and pro forma possibilities to help clients with Natural and Managed Migration
• Protection of vulnerable claimants
• The claimant journal and obtaining and asserting consent
• Calculation issues
“ Expert advice, easy to understand, friendly delivery."
“ Was very in-depth, relevant and detailed, yet delivered at a manageable rate."
“ The course was excellent in both content and delivery."