This course is aimed at frontline advisers helping UC claimants into work.
It provides an understanding of how earnings from employment and self-employment affect UC entitlement and conditionality. But will everyone be better off in work? The course will help advisers understand the complex surplus earnings and surplus losses rules and the minimum income floor.
The course covers:
This course is aimed at front line advisers with a working knowledge of UC.
Method of delivery and timings
This half-day standard level course will be delivered online via Zoom. It runs from 10am to 1pm, with a half hour break between 11.15-11.45.
It is a practical course delivered using a combination of trainer presentation, exercises and group discussion. Participants will need a Wi-Fi connection and a suitable device to access the internet. It is not recommended to join via a mobile phone. Participants will receive an email a few days before the start of the course, with a link to the event hosted on our AskCPAG elearning platform.