Around 6 million people have claimed universal credit (UC), but several million are still on Legacy benefits. Changes to the rules in 2021 made it easier to switch to UC, but is switching a good choice?
This problem is made more acute by DWP announcements that full UC migration may not be completed until 2028 – leaving an unresolved position for maybe 5 more years.
Many Legacy claimants are better off delaying a move to UC, but others should consider switching ASAP. The right choice may be complicated and advisers should not depend on a simple ‘better off’ calculation. This course considers best practice, and looks for a more systematic approach.
The course covers:
This course is aimed at advisers with knowledge and experience of advising on UC. Those less experienced should book first on the introductory level course Universal Credit – An Introduction or standard level Universal Credit training.
Method of delivery and timings
This full-day experienced level course will be delivered online via Zoom over two consecutive mornings. It runs from 10am to 1pm on each day, with a half hour break between 11.15-11.45.
It is a practical course delivered using a combination of trainer presentation, exercises and group discussion. Participants will need a Wi-Fi connection and a suitable device to access the internet. It is not recommended to join via a mobile phone. Participants will receive an email a few days before the start of the course, with a link to the event hosted on our AskCPAG elearning platform.