**Fully booked - Please note places are available on the next course on 26-27 August 2020**
This course gives an overview of which benefits have been and are to be devolved and delivered by Social Security Scotland. Aimed at advisers with a working knowledge of the benefits system, it explains how the entitlement rules and decision-making processes are different in the new Scottish system.
The course covers:
• Who is entitled to Scottish benefits
• Claiming Scottish benefits
• Redeterminations and appeals
• Overpayments • Future plans, and the impact of the coronavirus outbreak on them
This course is aimed at advisers with a working knowledge of the benefits system.
This 'one-day equivalent' standard level course will be delivered online over two mornings as follows;
29 July 2020
10.00 - 11.15 training session delivered via Zoom
11.15 - 11.45 break
11.45 - 1.00 training session delivered via Zoom
30 July 2020 Repeat of day 1 schedule.
This is a practical course, delivered using a combination of trainer presentation, exercises and group discussion. Participants will need a Wi-Fi connection and a suitable device to access the
internet. It is not recommended to join via a mobile phone. Participants will receive an email link, a few days before the start of the course, to allow access to the event.