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- Introduction to welfare rights (Scotland) 26-27 Jan, 2-3 Feb, 9-10 Feb 2022 ONLINE
Introduction to welfare rights (Scotland) 26-27 Jan, 2-3 Feb, 9-10 Feb 2022 ONLINE
This is essential training if you are starting out as a welfare rights adviser or need a good understanding of the benefits system. It introduces you to the social security system and important concepts to help you maximise benefit entitlement. You will gain a detailed knowledge of the core benefits and assessments involved in welfare rights advice – universal credit, the personal independence payment assessment and the assessment of limited capability for work – learning how to maximise entitlement and deal with problems. You will also learn who gets the ‘legacy benefits’ that universal credit is replacing and about the transfer process.
The course covers:
- The structure of the benefits system
- The range of benefits available in different circumstances
- Key concepts in income-related benefit entitlement
- Who gets the ‘legacy benefits’ that universal credit is replacing
- The amounts that make up benefit entitlement
- Maximising amounts of income-related benefits
- Who is entitled to universal credit
- Helping people claim and manage the system
- The transfer from legacy benefits
- The amounts that make up universal credit
- How universal credit awards are calculated
Work capability assessment
- What the work capability assessment is for
- Who has limited capability for work, and limited capability for work-related activity
- The process of going through an assessment
Personal independence payment
- Who is entitled to personal independence payment
- Understanding the assessment
- How to claim
This course is aimed at new advisers and frontline workers who have little or no experience of the benefits system.
This ‘3 full day equivalent’ course will be delivered online via Zoom. In order to avoid lengthy screen time, the delivery of the course will be spread across six mornings as follows;
Wednesday 26th and Thursday 27th January 2022
Wednesday 2nd and Thursday 3rd February 2022
Wednesday 9th and Thursday 10th February 2022
The course will run each day from 10am to 1pm with a half hour break from 11.15 – 11.45.
It is a practical course, delivered using a combination of trainer presentation, exercises and group discussion. Participants will need a Wi-Fi connection and a suitable device to access the internet. It is not recommended to join via a mobile phone. Participants will receive an email a few days before the start of the course, with a link to the event hosted on our AskCPAG elearning platform.
'As this was my very first touch with welfare rights and the benefits system, the course really helped me to get to a good start. The facilitators really took the time to ensure that everyone was on the same page. They also made sure that everyone felt comfortable to ask whatever questions they had in mind.'