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- Introduction to welfare rights (Scotland) 16 – 18 and 23 – 25 January 2024 ONLINE
Introduction to welfare rights (Scotland) 16 – 18 and 23 – 25 January 2024 ONLINE
This is essential training if you are starting out as a welfare rights adviser in Scotland or need a good understanding of the benefits system. It introduces you to the social security system and important concepts to help you maximise benefit entitlement. You will gain a detailed knowledge of the core benefits and assessments involved in welfare rights advice – universal credit, the assessment of limited capability for work and the assessment of adult disability payment. You will learn how to maximise entitlement and deal with problems.
The course covers:
- The structure of the benefits system
- The range of UK and Scottish benefits available in different circumstances
- Key concepts in income-related benefit entitlement
- Who is entitled to universal credit
- Helping people claim and manage the system
- The transfer from legacy benefits
- The amounts that make up universal credit
- How universal credit awards are calculated
Work capability assessment
- What the work capability assessment is for
- Who has limited capability for work, and limited capability for work-related activity
- The process of going through an assessment
Advising about legacy benefits
- What are the legacy benefits that universal credit is replacing and who gets them
- Common issues and maximising entitlement
Adult disability payment
- Who is entitled to adult disability payment
- Understanding the assessment
- How to claim
This course is aimed at new advisers and support workers who have little or no experience of the benefits system.
This ‘3-full-day equivalent’ course will be delivered online via Zoom. In order to avoid lengthy screen time, the delivery of the course will be spread across six mornings as follows;
18, 19, 20, 25, 26, 27 April 2023
12, 13, 14, 19, 20, 21 September 2023
16, 17, 18, 23, 24, 25 January 2024
The course will run each day from 10am to 1pm with a half hour break from 11.15 – 11.45.
It is a practical course, delivered using a combination of trainer presentation, exercises and group discussion. Participants will need a Wi-Fi connection and a suitable device to access the internet. It is not recommended to join via a mobile phone. Participants will receive an email a few days before the start of the course, with a link to the event hosted on our AskCPAG elearning platform.
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