Income maximisation for older people, 27 February 2024 - London (face-to-face)

Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income.

The course covers:

• State pension
• Who is eligible for pension credit
• How to work out guarantee credit entitlement
• Claiming pension credit and getting paid
• Benefit checks for older people and ways to maximise income
• How income and pension pots affect pension credit
• Housing benefit and help with council tax
• ‘Passported’ benefits such as fares to hospital
• How universal credit affects benefits for older people, including ‘mixed age’ couples
• How disability benefits are affected as state pension age rises

Please note this course will not cover the interactions with Scottish benefits, for example, Scottish disability benefits and rules on passporting, some of which are specific to Scotland.

For more information on the rules and provisions specific to Scotland, see our Income Maximisation for Older People (Scotland) course.

Method of delivery and timings

This full-day standard level course will be delivered online via Zoom over two consecutive mornings. It runs from 10am to 1pm on each day, with a half hour break between 11.15-11.45.

It is a practical course delivered using a combination of trainer presentation, exercises and group discussion. Participants will need a Wi-Fi connection and a suitable device to access the internet. It is not recommended to join via a mobile phone. Participants will receive an email a few days before the start of the course, with a link to the event hosted on our AskCPAG elearning platform.