This training course focuses on Universal Credit (UC), the centre piece of the Government’s welfare reform programme. Universal Credit is now at ‘full roll out’ across the UK and applies...
Earned Income in the universal credit system: problems and solutions The allocation of earned income to particular periods within the universal credit system has proven to cause problems for benefit...
Accessing benefit entitlements can be particularly complex for EEA nationals and claimants often need support and advice. This standard level course sets out how to navigate the current rules, explains...
Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes. This course is an opportunity for experienced...
Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to...
The welfare benefits system is complicated and confusing, both to claimants and those whose responsibility it is to support them. Claimants are largely expected to know their rights, although it...
This half-day online training course explains how the PIP claim process works and the importance of the PIP2 questionnaire. It looks at what makes a good PIP claim, and how...
If you are an adviser who faces barriers to overcoming problems with universal credit or other benefit claims and decisions, this course gives you the essential knowledge you need. To...
This essential one-day course, held over two mornings, is aimed at non-benefit staff and volunteers working with people for whom benefits are an issue. It provides a comprehensive introduction to...
This one-day standard level course (delivered over four one-hour 15 minute modules, across two consecutive mornings) provides a practical and tactical look at working with people with mental health diagnoses...
