Most people will claim a social security benefit at some point in their lives. This course is for anyone new to helping people in Scotland navigate their way through the benefits system or who wants an overview of benefits. The course gives an introduction to the benefits system looking at what it is, who it is for and how it all fits together.
The course covers:
This course will be delivered online via Zoom from 10am to 1pm with a half hour break from 11.15 – 11.45.
It is a practical course, delivered using a combination of trainer presentation, exercises and group discussion. Participants will need a Wi-Fi connection and a suitable device to access the internet. It is not recommended to join via a mobile phone. Participants will receive an email a few days before the start of the course, with a link to the event hosted on our AskCPAG elearning platform.