This one-day introductory level course (delivered over four one-hour modules, across two consecutive mornings) provides an overview of the benefits system and examines how the system is affected by the introduction of universal credit.
The course covers:
• How the benefits system is structured and the differences between contributory, non-contributory and means tested benefits
• Who can claim each of the benefits which make up the system
• How to help people claim a work related benefit when they cannot work due to a health condition or a disability
• How to help people of all ages claim a disability benefit when their everyday lives are affected by a health condition or a disability
• The risks of claiming universal credit for people already in receipt of certain entitlements
• How a claim to universal credit affects other benefits in the wider system
• How to complete a basic benefits check to ensure people are claiming their likely entitlements.
Methods of delivery and timings
This one-day introductory level course runs from 10.00 to 12.30 across two consecutive mornings, with a 30 minute break at 11.00. It is delivered live online, via Zoom, with CPAG trainer David Stickland.
It is a practical course delivered using a combination of trainer presentation, exercises and case studies, as well as group discussion and games. Participants will be provided with supporting e-learning material, including PowerPoint slides and a comprehensive training pack.
What you will need
Participants will need a Wi-Fi connection and a suitable device to access the internet. Prior to the event, participants will receive an email with a link which they should use to join the event and access supporting materials.