Advisers can find it difficult and intimidating to advise non-European nationals on how their immigration status affects entitlement to benefits and tax credits.
This standard level course offers an opportunity for advisers to gain knowledge and confidence by taking a step-by-step approach and looking in-depth look at how the rules apply to different scenarios.
The course covers:
This ‘one-day equivalent’ standard level course is aimed at those who advise non-European nationals on their benefit entitlements. If you also advise European nationals you should also book on the course Benefits for EEA nationals.
Methods of delivery and timings
This full-day Standard level course runs from 13.30 to 16.30 across two afternoons, with a 30 minute break on each day at 14.45. It is delivered live online, via Zoom, with CPAG trainer Rebecca Walker.
It is a practical course delivered using a combination of trainer presentation, exercises and group discussion. Participants will be provided with supporting e-learning material, including PowerPoint slides and access to exercises and activities hosted on CPAG’s e-learning platform.
What you will need
Participants will need a Wi-Fi connection and a suitable device to access the internet. Prior to the event, participants will receive an email with a link which they should use to join the event and access supporting materials.