Welfare reform | CPAG

Welfare reform

The ‘Other Britain’

12 July 2019
A little over a century ago, the cry among social reformers concerned about the plight of the poor was for a safety net to be stitched together by the state, to catch any of our fellow citizens who were falling into the clutches of destitution. Had those same reformers witnessed what we have picked up during the past six months – from visits to food banks in Poplar, Waterloo, Leicester, Morecambe, Chester, and Glasgow – they would be appalled by the extent of hunger, homelessness, and insecurity afflicting so many families and vulnerable individuals in our country.

Universal credit: what needs to change

05 June 2019
Universal credit: what needs to change to reduce child poverty and make it fit for families? calls for design and funding changes to improve claimants’ experience of universal credit and to reduce child poverty.

Computer says 'no!' - stage one: information provision

01 May 2019
This report presents case studies and analysis from CPAG’s Early Warning System to highlight problems with the information provided to people claiming universal credit.

Universal credit claimants left in the dark about their entitlements

01 May 2019
Universal credit (UC) claimants are routinely in the dark about how much they should receive, how their awards are calculated and if and how they can challenge DWP decisions, because the Department’s communications with claimants are opaque and inadequate, new analysis from the Child Poverty Action Group (CPAG) finds.

Early warning system: top issues update April 2019

01 May 2019
CPAG's early warning system takes the temperature of how changes to benefits are affecting families by highlighting the most problematic issues which advisers around the country are seeing. The latest update reveals ongoing problems with people being wrongly directed to universal credit and people moving to universal credit and becoming significantly worse off, as well as a number of problems with specific elements of universal credit: housing costs, real time information, access to appeal rights, and failure to adequately meet support needs.

Computer says 'no!' - how good is information provision in universal credit?

01 May 2019
“It’s a fundamental principle in a democracy that governmental bodies must have reasons for their decisions… that they should be able to explain what those reasons are… [and any] decision should be open to review or appeal.” So begins our latest report, Computer says ‘No!’

Universal credit claimants left in the dark about their entitlements

01 May 2019
Universal credit (UC) claimants are routinely in the dark about how much they should receive, how their awards are calculated and if and how they can challenge DWP decisions, because the Department’s communications with claimants are opaque and inadequate.

Is universal credit working for working people? – Usdaw members’ experiences

23 April 2019
Since 2010, the government has ignored rising child poverty while repeating the mantra that work is the best route out of poverty. Work is indeed a factor in escaping poverty, but it needs to be secure work, with a decent wage, decent hours and prospects.

Inquiry into the benefit cap - CPAG's response

15 April 2019
Last year CPAG submitted evidence to the Work and Pensions Select Committee Inquiry into the benefit cap, drawing on evidence from our early warning system.

Children still out in the cold

28 March 2019
The benefits freeze has left families out in the cold – but just £20 per month for families would help restore children’s benefits and keep 100,000 out of poverty.