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Universal credit

UC, childcare and controversy

Issue 270 (June 2019)
Dan Norris reports on some strongly worded comment from the Work and Pensions Committee.

Mixed-age from May

Issue 270 (June 2019)
Benefit rules for ‘mixed-age’ couples changed in May, as described here by Simon Osborne.

Hearing from people with lived experience of poverty

23 May 2019
Yesterday the UN Special Rapporteur on extreme poverty and human rights shared his final report on poverty in the UK with the UK Government. While it paints a very bleak picture of poverty in the UK – something it says is ‘obvious to anyone who opens their eyes’ – the silver lining is that ‘many of the problems could readily be solved if the Government were to listen to people experiencing poverty, the voluntary sector and local authorities.’

Computer says 'no!' - stage one: information provision

01 May 2019
This report presents case studies and analysis from CPAG’s Early Warning System to highlight problems with the information provided to people claiming universal credit.

Universal credit claimants left in the dark about their entitlements

01 May 2019
Universal credit (UC) claimants are routinely in the dark about how much they should receive, how their awards are calculated and if and how they can challenge DWP decisions, because the Department’s communications with claimants are opaque and inadequate, new analysis from the Child Poverty Action Group (CPAG) finds.

Early warning system: top issues update April 2019

01 May 2019
CPAG's early warning system takes the temperature of how changes to benefits are affecting families by highlighting the most problematic issues which advisers around the country are seeing. The latest update reveals ongoing problems with people being wrongly directed to universal credit and people moving to universal credit and becoming significantly worse off, as well as a number of problems with specific elements of universal credit: housing costs, real time information, access to appeal rights, and failure to adequately meet support needs.

Computer says 'no!' - how good is information provision in universal credit?

01 May 2019
“It’s a fundamental principle in a democracy that governmental bodies must have reasons for their decisions… that they should be able to explain what those reasons are… [and any] decision should be open to review or appeal.” So begins our latest report, Computer says ‘No!’

Universal credit claimants left in the dark about their entitlements

01 May 2019
Universal credit (UC) claimants are routinely in the dark about how much they should receive, how their awards are calculated and if and how they can challenge DWP decisions, because the Department’s communications with claimants are opaque and inadequate.