Mandatory reconsideration and appeals | CPAG

Mandatory reconsideration and appeals

Appeals and DWP delays

Issue 271 (August 2019)
Advisers are reporting delays in receiving DWP submissions. Ed Pybus looks into the issue.

Computer says 'No!' - Stage two: challenging decisions

19 July 2019
In the second in this series, our report looks at problems with understanding decisions, challenging errors and protecting the rights of people claiming universal credit (UC). It outlines some of the problems claimants experience when they try to challenge a decision about their UC award. These problems have been identified by analysing case studies received via CPAG’s Early Warning System (EWS).

Universal credit claimants blocked from challenging DWP decisions

19 July 2019
Universal credit (UC) claimants who suspect the DWP has made a mistake in their award and ask for a review are too often blocked by DWP error and failures in the system, a new report from Child Poverty Action Group (CPAG) shows.

CPAG judicial review project – early successes

26 April 2019
As our Early Warning System has found increasingly in recent months, people are facing problems with how decisions are being made about their benefits. It’s vital that people have the right of appeal, and that decision-making is clear and fair, and we know this is not always the case.

Appeals toolkit: self-help level

This page is intended for unrepresented claimants, or support workers or volunteers who do not specialise in welfare rights.