Benefit delivery | CPAG

Benefit delivery

How can we improve social security? Let’s start by listening to families

24 March 2021
While some of us are counting down the days until the next stage of unlocking, eager to go out for a meal or go shopping, for many families living on a low income there is no end in sight. As one parent explained, the end of restrictions would mean going “from a viral lockdown to a financial lockdown”.

Falling Through the Net - briefing 2

25 February 2021
This is the second in a series of regular briefings which highlight some of the persistent gaps in support that exist for children and families affected by the COVID-19 pandemic. Evidence of these gaps is drawn from our Early Warning System (EWS) which collects case studies from frontline practitioners working directly with families on the problems they are seeing with the social security system.

New survey shows deteriorating living standards for low-income families as a result of Covid-19

14 December 2020
Low-income families with children are even worse off now than they were in the summer, the latest Poverty in the Pandemic report from Child Poverty Action Group (CPAG) and the Church of England shows. Nearly 9 in 10 families report a significant deterioration in their living standards because of the pandemic – up from 8 in 10 families who responded to an earlier survey between May and July 2020.

Access to justice, one step at a time: Part 2

17 November 2020
Part 1 set out our approach at CPAG to access to justice in the social security field, namely ensuring: access to information, access to advice and assistance, and access to mechanisms for challenging unlawful decisions. Continuing with the last of these steps, the normal route for challenging a social security decision is by appealing it to a tribunal. Sometimes though, the appeal route is not available or, while available in principle, is not effective. In those situations, the route of legal challenge is judicial review.

Furthering access to justice, one step at a time: Part 1

17 November 2020
The ‘rule of law’ and ‘access to justice’ are concepts that are seen as fundamental to the proper functioning of a healthy, democratic society. The rule of law becomes perilously fragile if ordinary people are unable to hold public bodies to account.

Algorithms in social security: cause for concern?

28 August 2020
Two weeks ago pupils, parents and schools were up in arms when the news broke that 40 per cent of teacher-assessed A level results had been downgraded by at least one grade. The culprit? A computer, or to be precise, an algorithm. This episode clearly shows the chaos that can be caused to people’s lives when the technology that so many parts of public services now rely on goes wrong.

Poverty in the pandemic: The impact of coronavirus on low-income families and children

25 August 2020
Coronavirus has turned the lives of families with children upside down. Many parents have lost jobs or been furloughed and many schools and childcare facilities have largely been closed, leaving those still in work facing the impossible task of balancing work with childcare and home schooling. These challenges are particularly acute for low-income families. This new report from CPAG and the Church of England offers an important insight into the day-to-day struggles that families have been dealing with, as well as their strength and resilience in managing such an array of challenges on a limited income.

Early Warning System Latest Findings: June

06 July 2020
Latest issues include: overpayment recovery, accidental migration to UC and difficulties for EU nationals in establishing a right to reside.

Court of Appeal finds DWP's treatment of earnings under universal credit irrational in further victory for four single mothers

22 June 2020
The Department of Work and Pensions has lost its appeal against an earlier victory for four working single mothers challenging the rigidity of the universal credit (UC) system for calculating their earnings.

Prevent poverty to secure the future for children and families

17 June 2020
In the latest Secure Futures paper, Adrian Sinfield examines the importance of preventing poverty, alongside alleviating it.