Benefit delivery | CPAG

Benefit delivery

Why give money to people who ‘don’t need it’? The case against intensive means-testing

05 November 2019
Having a targeted safety net – or means-testing – can consistently miss the mark. While it’s supposed to target social security payments, it is not always the most effective way to reach the people we might define as ‘needing help most’. Perhaps counter-intuitively, more universal support, such as child benefit for families with children, or personal independence payment (PIP) for certain people with disabilities, may reach more of the target group, but simply and without stigma.

The problem with means-testing

04 November 2019
As part of our Secure Futures for Children and Families project, our CEO Alison Garnham looks at the problems with means-testing in the social security system.  

A manifesto for ending child poverty

01 November 2019
This election period, we want all candidates from all parties to make a commitment to tackle child poverty. We've put together the big things we're calling for from the next government in a manifesto. We want the next government to invest in children's benefits, bring in a child poverty strategy and build a more effective social security system for us all. 

Social security – where have we been and where are we going?

10 October 2019
As our Secure Futures for Children and Families gets underway, our CEO Alison Garnham looks back and the history of the social security system, what has gone wrong and what the future could look like. 

Secure Futures for Children and Families: Where we are now and what needs to change

10 October 2019
Secure Futures for Children and Families will ask the question: What does a social security system that provides a secure future for children and families look like? This launch paper sets out where the social security system is now and what needs to change.

Early Warning System report on universal credit and childcare costs

20 August 2019
Financial support to low income families to pay for childcare through working tax credits is being replaced by the childcare element of universal credit. This Early Warning System report examines the impact of this change on parents and childcare providers.

Computer says 'no!' - stage one: information provision

01 May 2019
This report presents case studies and analysis from CPAG’s Early Warning System to highlight problems with the information provided to people claiming universal credit.

Universal credit claimants left in the dark about their entitlements

01 May 2019
Universal credit (UC) claimants are routinely in the dark about how much they should receive, how their awards are calculated and if and how they can challenge DWP decisions, because the Department’s communications with claimants are opaque and inadequate, new analysis from the Child Poverty Action Group (CPAG) finds.

Early warning system: top issues update April 2019

01 May 2019
CPAG's early warning system takes the temperature of how changes to benefits are affecting families by highlighting the most problematic issues which advisers around the country are seeing. The latest update reveals ongoing problems with people being wrongly directed to universal credit and people moving to universal credit and becoming significantly worse off, as well as a number of problems with specific elements of universal credit: housing costs, real time information, access to appeal rights, and failure to adequately meet support needs.

Universal credit claimants left in the dark about their entitlements

01 May 2019
Universal credit (UC) claimants are routinely in the dark about how much they should receive, how their awards are calculated and if and how they can challenge DWP decisions, because the Department’s communications with claimants are opaque and inadequate.