Benefit delivery | CPAG

Benefit delivery

Social security – where have we been and where are we going?

10 October 2019
As our Secure Futures for Children and Families gets underway, our CEO Alison Garnham looks back and the history of the social security system, what has gone wrong and what the future could look like. 

Early Warning System report on universal credit and childcare costs

20 August 2019
Financial support to low income families to pay for childcare through working tax credits is being replaced by the childcare element of universal credit. This Early Warning System report examines the impact of this change on parents and childcare providers.

Computer says 'no!' - stage one: information provision

01 May 2019
This report presents case studies and analysis from CPAG’s Early Warning System to highlight problems with the information provided to people claiming universal credit.

Universal credit claimants left in the dark about their entitlements

01 May 2019
Universal credit (UC) claimants are routinely in the dark about how much they should receive, how their awards are calculated and if and how they can challenge DWP decisions, because the Department’s communications with claimants are opaque and inadequate, new analysis from the Child Poverty Action Group (CPAG) finds.

Early warning system: top issues update April 2019

01 May 2019
CPAG's early warning system takes the temperature of how changes to benefits are affecting families by highlighting the most problematic issues which advisers around the country are seeing. The latest update reveals ongoing problems with people being wrongly directed to universal credit and people moving to universal credit and becoming significantly worse off, as well as a number of problems with specific elements of universal credit: housing costs, real time information, access to appeal rights, and failure to adequately meet support needs.

Universal credit claimants left in the dark about their entitlements

01 May 2019
Universal credit (UC) claimants are routinely in the dark about how much they should receive, how their awards are calculated and if and how they can challenge DWP decisions, because the Department’s communications with claimants are opaque and inadequate.

CPAG judicial review project – early successes

26 April 2019
As our Early Warning System has found increasingly in recent months, people are facing problems with how decisions are being made about their benefits. It’s vital that people have the right of appeal, and that decision-making is clear and fair, and we know this is not always the case.

Natural migration in universal credit

12 March 2019
This new briefing looks at natural migration. Natural migration is the movement of people on to universal credit from other benefits when their circumstances change in a way which would normally create eligibility for a new claim for one of the benefits being replaced by universal credit, but instead creates eligibility for universal credit.

New universal credit regulations - missed opportunity for reducing risk to claimants

05 November 2018
Child Poverty Action Group (CPAG) welcomes some of the changes to draft regulations governing the migration of people on existing benefits to universal credit but warns that the DWP has passed up an opportunity to reduce the risk that claimants will be left with no money if their existing benefits are stopped before their universal credit claim is up and running.

Budget 2018: universal credit moves welcome but root and branch change must come

29 October 2018
Child Poverty Action Group warmly welcomes the Chancellor’s decision to increase the work allowances in universal credit by £1,000 but warns that a root and branch review of the design of universal credit is still needed, before the benefit is near fit for purpose.