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Benefit delivery

Access to justice, one step at a time: Part 2

17 November 2020
Part 1 set out our approach at CPAG to access to justice in the social security field, namely ensuring: access to information, access to advice and assistance, and access to mechanisms for challenging unlawful decisions. Continuing with the last of these steps, the normal route for challenging a social security decision is by appealing it to a tribunal. Sometimes though, the appeal route is not available or, while available in principle, is not effective. In those situations, the route of legal challenge is judicial review.

Furthering access to justice, one step at a time: Part 1

17 November 2020
The ‘rule of law’ and ‘access to justice’ are concepts that are seen as fundamental to the proper functioning of a healthy, democratic society. The rule of law becomes perilously fragile if ordinary people are unable to hold public bodies to account.

Algorithms in social security: cause for concern?

28 August 2020
Two weeks ago pupils, parents and schools were up in arms when the news broke that 40 per cent of teacher-assessed A level results had been downgraded by at least one grade. The culprit? A computer, or to be precise, an algorithm. This episode clearly shows the chaos that can be caused to people’s lives when the technology that so many parts of public services now rely on goes wrong.

Poverty in the pandemic: The impact of coronavirus on low-income families and children

25 August 2020
Coronavirus has turned the lives of families with children upside down. Many parents have lost jobs or been furloughed and many schools and childcare facilities have largely been closed, leaving those still in work facing the impossible task of balancing work with childcare and home schooling. These challenges are particularly acute for low-income families. This new report from CPAG and the Church of England offers an important insight into the day-to-day struggles that families have been dealing with, as well as their strength and resilience in managing such an array of challenges on a limited income.

Early Warning System Latest Findings: June

06 July 2020
Latest issues include: overpayment recovery, accidental migration to UC and difficulties for EU nationals in establishing a right to reside.

Court of Appeal finds DWP's treatment of earnings under universal credit irrational in further victory for four single mothers

22 June 2020
The Department of Work and Pensions has lost its appeal against an earlier victory for four working single mothers challenging the rigidity of the universal credit (UC) system for calculating their earnings.

Prevent poverty to secure the future for children and families

17 June 2020
In the latest Secure Futures paper, Adrian Sinfield examines the importance of preventing poverty, alongside alleviating it.

Mind the gaps - briefing 7

11 June 2020
This is the seventh in a series of briefings, Mind the Gaps, which highlight some of the gaps in support that exist for children and families affected by the Covid-19 pandemic. Evidence of these gaps is drawn from our Early Warning System (EWS) which collects case studies from frontline practitioners working directly with families on the problems they are seeing with the social security system.

Mind the gaps - briefing 2

23 April 2020
This is the second in a series of weekly briefings, Mind the Gaps, which highlight some of the gaps in support that exist for children and families affected by the Covid-19 pandemic. Evidence of these gaps is drawn from our Early Warning System (EWS) which collects case studies from frontline practitioners working directly with families on the problems they are seeing with the social security system.

Mind the gaps - briefing 1

16 April 2020
This is the first in a series of weekly briefings, Mind the Gaps, which highlight some of the gaps in support that exist for children and families affected by the Covid-19 pandemic. Evidence of these gaps is drawn from our Early Warning System (EWS) which collects case studies from frontline practitioners working directly with families on the problems they are seeing with the social security system.