universal credit

Template letters

These template letters cover topics commonly raised through CPAG’s advice services. Advisers are welcome to use them when supporting clients with mandatory reconsiderations and appeals.

Training bursaries

We have 25 free bursary places for universal credit training courses each year until 2022.

Universal credit: what you need to know, 6th ed

£15.00
Universal credit is the biggest change to our social security system in over sixty years, affecting millions of people with children or on a low income and now fully rolled out across the country. Learn what you need to know about the new benefit with the fully updated edition of our bestselling, easy-to-follow guide.

Work Capability Case Law Pack 3rd ed (print)

£58.00
This publication provides a practical guide to both new and seasoned practitioners on the law and case law on the operation of the ‘work capability assessment’ for both ESA and Universal Credit.