If you are unhappy with a local authority’s decision about a discretionary housing payment, you can ask for the decision to be looked at again. This is called a ‘review’.
There is no time limit to ask for a review, but you should do so as soon as possible after finding out about the decision. There are no rules about how you have to request a review. Check the decision notice to see how your local authority wants you to request a review.
If you are still unhappy with the decision
If you are still unhappy with the decision after a review, you cannot appeal against it. You will need to either make a complaint to the local authority, or get legal advice about whether you have grounds for judicial review.