How to challenge a discretionary housing payment decision | CPAG

How to challenge a discretionary housing payment decision

Date: 
08 April 2021

If you are unhappy with a local authority’s decision about a discretionary housing payment, you can ask for the decision to be looked at again. This is called a ‘review’.

There is no time limit to ask for a review, but you should do so as soon as possible after finding out about the decision. There are no rules about how you have to request a review. Check the decision notice to see how your local authority wants you to request a review.

If you are still unhappy with the decision

If you are still unhappy with the decision after a review, you cannot appeal against it. You will need to either make a complaint to the local authority, or get legal advice about whether you have grounds for judicial review.

You can find information about your local authority’s complaints procedure on its website.

Go back to the discretionary housing payments page.