If you are unhappy with a council tax reduction decision, you can ask for the decision to be looked at again. This is called a ‘review’. You must ask for a review by writing to the local authority. Your review request must be received within two months of the date of the decision you are unhappy with. This time limit cannot be extended.
The local authority has to deal with your review request within two months.
If you are still unhappy with the decision after this, or if the local authority has not made a decision on your request within this time, you can request a further review by the Council Tax Reduction Review Panel. The time limit to request a further review is 42 days from the date the local authority responded to your review request. This deadline cannot be extended.
The review panel is independent of the local authority and will look again at your claim.