Events booking information

Fees and booking information - from 1st April 2023 to 31st March 2024

** CPAG members get a 10% discount on our public programme training courses and events, including our seminars and conferences. Find out more about becoming a member 

Course length and format Voluntary organisations Statutory / other organisations
Half-day online course £96 £134
Full-day online course (over two mornings) £138 £196
Three-morning online course  £178.50 £241.50
Introduction to welfare rights online course delivered over 6 mornings £410 £578


*Some half day courses in Scotland are subsidised by the Scottish Government. These courses are priced accordingly on this site. 

In-house courses

Please contact [email protected] to discuss your requirements and receive a tailored quote. For those based in Scotland, please contact [email protected].


Browse and book training courses by date.

A confirmation email will be sent to course attendees once the booking has been made. Places are not guaranteed until they have been paid. 

Very occasionally, there are not enough participants to make a course viable and in this situation, CPAG reserves the right to cancel a course. This can be done up to 2 weeks in advance of the date of the course. If you are making travel arrangements, please wait until this point or call us to confirm that the course will run. 

If, for any reason, you need to cancel your booking, the following cancellation fees apply:

  • If you cancel more than 28 days from the course date, a £25 cancellation fee will apply.
  • If you cancel more than 14 days from the course date 50% of the course fee will be charged. 
  • If you cancel within 14 days of the course date, you will be charged the full fee. 

Cancellations must be made in writing to [email protected]. For Scotland courses, please notify [email protected].