CPAG Scotland training courses | CPAG

BROWSE COURSES IN SCOTLAND

Our full range of training courses, listed by level, from basic to experienced in Scotland

BASIC COURSES

BENEFIT BASICS 2019

(Scotland) This two-day course is aimed at professionals and volunteers who work with people on low incomes. It aims to help you support your clients to maximise their income and know when to refer on for more advice.

BENEFITS FOR DISABLED CHILDREN AND THEIR FAMILIES

(Scotland) This half-day course offers practical advice on how to check that a family is getting all they should and how you can help them make claims effectively.

BENEFITS FOR DISABLED CHILDREN FROM AGE 16

(Scotland) This basic level course focuses on the transition to adult benefits from age 16 for young people with disabilities or health problems who still live at home.

CHILDCARE SUPPORT FOR WORKING FAMILIES

(Scotland) This half-day course is for people working in childcare and early years, who want to know more about the support available for working families and help them to avoid common benefit problems.

INCOME MAXIMISATION FOR FAMILIES

(Scotland) This half-day course looks at changes to benefits for people starting a family and families with young children, both in and out of work.

INTRODUCTION TO CHILD POVERTY AND FINANCIAL HELP FOR FAMILIES

(Scotland) This half-day course looks at why many more children in Scotland will be living in poverty by 2020 and which families are likely to be most affected.

UNIVERSAL CREDIT - SUPPORTING CLIENTS

(Scotland) This course aims to equip you with the practical knowledge you need to help your service users get the most out of universal credit and avoid potential pitfalls.

INTRODUCTORY COURSES

BECOMING AN EFFECTIVE TRAINER

(Scotland) This two-day interactive and practical course is designed to increase your skills and confidence if you are new to training, and to enable you to re-examine and update your style and methods if you are a more experienced trainer.

CARE-EXPERIENCED YOUNG PEOPLE AND THE BENEFITS SYSTEM

(Scotland) This half-day course looks at the special benefit rules for care-experienced young people.

INCOME MAXIMISATION FOR CARERS

(Scotland) This one-day course gives an introduction to the main benefits available for carers and explains how to maximise income through benefit checks.

INCOME MAXIMISATION FOR OLDER PEOPLE

(Scotland) This course gives you an introduction to pension credit and aims to help you with effective benefit checks to maximise income.

INTRODUCTION TO WELFARE RIGHTS

(Scotland) This five-day course provides essential training if you are starting off as a welfare rights adviser or need a good understanding of the benefits system.

KINSHIP CARE, LOOKED-AFTER CHILDREN AND THE BENEFITS SYSTEM

(Scotland) This course looks at benefit issues where there is social work involvement with a child and their family.

PIP AND ATTENDANCE ALLOWANCE - AN INTRODUCTION

(Scotland) This one-day course gives you an introduction to personal independence payment (PIP) and attendance allowance (AA), both vitally important benefits for people with disabilities.

UNIVERSAL CREDIT AND YOUNG PEOPLE

(Scotland) This course will help you advise young people from age 16 on entitlement whether in or looking for work, in training or education, sick or disabled.

UNIVERSAL CREDIT - EFFECTIVE CLAIMS

(Scotland) This practical course is aimed at housing staff, support workers and any frontline professionals supporting low-income people. It will help you support clients to avoid common pitfalls that can lead to payment problems.

UNIVERSAL CREDIT, ESA AND THE WORK CAPABILITY ASSESSMENT

(Scotland) This essential one-day course gives you an introduction to the work capability assessment that applies to employment and support allowance and universal credit. It also helps you deal with common problems.

STANDARD COURSES

BENEFITS FOR EEA NATIONALS

(Scotland) This one-day standard level course looks at the benefit rules that particularly affect EEA nationals.

BENEFITS FOR PEOPLE FROM ABROAD

(Scotland) This two-day course aims to equip you to advise claimants from abroad, both European and non-European nationals.

CHALLENGING PIP DECISIONS

(Scotland) This one-day course looks at how to challenge personal independence payment (PIP) decisions.

CHALLENGING WCA DECISIONS

(Scotland) The work capability assessment (WCA) applies in both employment and support allowance (ESA) and universal credit (UC). Claimants who fail the WCA can challenge that on appeal, but need support and advice.

DLA FOR CHILDREN

(Scotland) Disability living allowance (DLA) is the main way of meeting the additional needs of many children yet it is under claimed and can be hard to understand. This course looks at the DLA rules as they apply to children.

MAXIMISING BENEFITS FOR RENT

(Scotland) Thousands of tenants each year are evicted by social landlords, usually for rent arrears. Arrears are a growing problem as more people move from housing benefit to universal credit.

Mental health and benefits

(Scotland) This course provides a practical and tactical look at working with people with mental health diagnoses to help secure full entitlement to benefits.

Overpayments of benefits and tax credits

(Scotland) Using practical examples, this course equips you to deal with overpayments by taking a systematic approach to checking and challenging recoverability.

REPRESENTING AT THE FIRST-TIER TRIBUNAL

(Scotland) This popular two-day course gives a basic grounding in representing clients at the First-tier Tribunal. Through mock tribunals, participants gain experience in a safe environment where there is nothing to lose.

SCOTTISH SOCIAL SECURITY

(Scotland) Scottish benefits are here! Social Security Scotland, a new agency of the Scottish Government, has started paying devolved benefits. This course focuses on the first Scottish benefits.

SCOTTISH WELFARE FUND - EFFECTIVE APPLICATIONS

(Scotland) The Scottish welfare fund can be an important resource for individuals and families facing emergencies, or during particular stages in their lives when they need additional support.

UNIVERSAL CREDIT

(Scotland) The roll out of universal credit (UC) full service is now complete. Anyone of working age needing to make a new claim for benefit to top up a low income has to claim UC.

UNIVERSAL CREDIT - CLAIMANT RESPONSIBILITIES AND SANCTIONS

(Scotland) This course will give you a good understanding of what goes into a claimant commitment and the work-related requirements that people are expected to meet.

UNIVERSAL CREDIT FOR PEOPLE WITH ILL-HEALTH AND DISABILITIES

(Scotland) As the migration to universal credit (UC) continues more individuals with ill health and disabilities will come under UC. This course looks at the UC rules that particularly affect ill or disabled people.

UNIVERSAL CREDIT - TRANSFERRING FROM BENEFITS AND TAX CREDITS

(Scotland) This half-day course focuses on the transitional issues for claimants who are moving from legacy benefits and tax credits to universal credit.

USING LEGISLATION AND CASELAW

(Scotland) If you prepare cases for reconsideration or appeal, knowing when and how to refer to the law can make your case more effective. Being able to direct decision makers to the law can even win the case at an earlier stage.

BENEFITS FOR STUDENTS COURSES

INTRODUCTION TO BENEFITS FOR STUDENT ADVISERS

(Scotland) This one-day course equips advisers and frontline workers who are new to benefits with a basic knowledge of social security benefits, including universal credit and tax credits, and explains which ones further and higher education students can claim.

STUDENTS AND BENEFITS - ELIGIBILITY

(Scotland) Many advisers work with students in both further and higher education. This one-day course explains the different benefits that further and higher education students can claim, including universal credit.

STUDENTS AND BENEFITS - AN UPDATE

This essential half-day course focuses on recent developments and forthcoming changes in benefits and tax credits aimed specifically at students, and the impact more general changes might have on students.

UNIVERSAL CREDIT AND STUDENTS

(Scotland) With the introduction of universal credit, the benefit rules for students as we know them are swept away and new rules set up in their place.

EXPERIENCED COURSES

APPEALS TO THE UPPER TRIBUNAL

(Scotland) This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively.

PIP - CASELAW UPDATE

(Scotland) This half-day course includes a round up of the latest personal independence payment (PIP) caselaw.

SOCIAL SECURITY LAW UPDATE

(Scotland) Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly.

UNIVERSAL CREDIT UPDATE AND TACTICS

(Scotland) Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes.

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