Advisers are reporting delays in receiving DWP submissions. Ed Pybus looks into the issue.
People entering and leaving prison tend to encounter a specific set of difficulties within the universal credit (UC) system. These include confusion about whether they are entitled to UC, doubts about whether they have permanently lost entitlement to legacy benefits and the consequences of detention for those claiming benefits because they have limited capability for work. Barbara Donegan explains.
It is now clear that the DWP does not accept that use of the ‘Help to Claim’ service (operated by Citizens Advice and Citizens Advice Scotland) permits a claimant to rely on rules allowing the date of a claim for universal credit (UC) to be fixed at the date help is first requested. Simon Osborne explains.
Owen Stevens discusses attempts by third parties to make DWP aware of ‘complex needs’ among universal credit (UC) claimants.
Alison Gillies describes a planned new Scottish benefit.