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Rough justice: problems with monthly assessment of pay and circumstances in universal credit, and what can be done about them

06 August 2018
This report identifies a range of problems arising from the rigid system of monthly assessment of both income and circumstances in universal credit, based on cases from CPAG’s Early Warning System, and proposes practical solutions.

The top universal credit issues

10 July 2018
This report brings together cases from our early warning system, analysing the most common universal credit problems we're seeing. The top issues include administrative errors, problems with housing costs and difficulties making a claim. 

Work and Pensions Select Committee Inquiry into Universal Credit - CPAG's response

20 March 2017
The Work and Pensions Select Committee was so concerned about evidence heard during its inquiry into progress with the implementation of universal credit, that it has re-opened its inquiry to gather more evidence.