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Universal credit and access to justice: applying the law automatically

20 September 2021
This report focuses on some of the problems UC claimants are experiencing both making a claim for UC and receiving accurate payments, which appear to be caused by the digitalisation and automation of the UC system. Claimants who have specific life circumstances are experiencing similar problems because the UC computer system seems unable to calculate their UC payment correctly and in accordance with the law.

Pushing Back: Our take on life in poverty in London

18 October 2019
This report has been developed by the A Different Take London panel. We are a group of children, young people and parents with experience of living on a low income, and people from Child Poverty Action Group and the University of Leeds. Between January-June 2019 we have been discussing our own experiences and priorities and talking to the people in our communities, to develop our own agenda around the most important issues affecting the lives of people in poverty and what we think should be done about them.

Rough justice: problems with monthly assessment of pay and circumstances in universal credit, and what can be done about them

06 August 2018
This report identifies a range of problems arising from the rigid system of monthly assessment of both income and circumstances in universal credit, based on cases from CPAG’s Early Warning System, and proposes practical solutions.

The top universal credit issues

10 July 2018
This report brings together cases from our early warning system, analysing the most common universal credit problems we're seeing. The top issues include administrative errors, problems with housing costs and difficulties making a claim. 

The Cost of a Child in 2013

14 August 2013
This report shows parents struggled more than ever to provide a decent standard of living for their families in 2013. This is the second in a series of annual reports on the cost of bringing up a child in the UK.