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Rough justice: problems with monthly assessment of pay and circumstances in universal credit, and what can be done about them

06 August 2018
This report identifies a range of problems arising from the rigid system of monthly assessment of both income and circumstances in universal credit, based on cases from CPAG’s Early Warning System, and proposes practical solutions.

The top universal credit issues

10 July 2018
This report brings together cases from our early warning system, analysing the most common universal credit problems we're seeing. The top issues include administrative errors, problems with housing costs and difficulties making a claim. 

The Double Lockout: How low income families will be locked out of fair living standards

16 January 2013
This report, published on the eve of the second reading of the Welfare Benefits Up-Rating Bill 2012-13, reveals that the government’s welfare benefit uprating legislation is based on bogus claims and is a poverty-producing bill that will further exclude the poorest workers, jobseekers, carers and disabled people from the mainstream of society.