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Computer says 'No!' - Stage two: challenging decisions

19 July 2019
In the second in this series, our report looks at problems with understanding decisions, challenging errors and protecting the rights of people claiming universal credit (UC). It outlines some of the problems claimants experience when they try to challenge a decision about their UC award. These problems have been identified by analysing case studies received via CPAG’s Early Warning System (EWS).

All Kids Count: The impact of the two-child limit after two years

26 June 2019
CPAG, the Church of England, Women's Aid, Turn2Us and the Refugee Council have published a new report looking at the impact of the two-child limit. An estimated 160,000 families have already been affected by the two-child limit to date; the majority are working families and the majority have just three children. More than 800,000 families and three million children could eventually be affected by it, while a third of all children will be affected in many constituencies across the country.

Universal credit: what needs to change

05 June 2019
Universal credit: what needs to change to reduce child poverty and make it fit for families? calls for design and funding changes to improve claimants’ experience of universal credit and to reduce child poverty.

The costs of education in an age of austerity: a local study

15 May 2019
This report presents the findings of a small-scale, local study of the costs of education in secondary schools in Oxford, from the viewpoint of parents. The research was conducted by the Oxford and District Action on Child Poverty group, whose goals were: to assess the costs of education for children in secondary schools in Oxford; to find out how families perceived these costs and their impact, and if and how they managed to cover them; and to learn what schools had done to respond to the impact of these costs on families and the outcomes of their responses. The focus was on pupils in year 7 in secondary school.

Computer says 'no!' - stage one: information provision

01 May 2019
This report presents case studies and analysis from CPAG’s Early Warning System to highlight problems with the information provided to people claiming universal credit.

Early warning system: top issues update April 2019

01 May 2019
CPAG's early warning system takes the temperature of how changes to benefits are affecting families by highlighting the most problematic issues which advisers around the country are seeing. The latest update reveals ongoing problems with people being wrongly directed to universal credit and people moving to universal credit and becoming significantly worse off, as well as a number of problems with specific elements of universal credit: housing costs, real time information, access to appeal rights, and failure to adequately meet support needs.

Living Hand to Mouth

19 April 2019
Over four million children in Britain are growing up in poverty, with many at risk of going without nutritious or adequate food. As poverty has risen, families with children are among the hardest hit. Based on the first-hand accounts of 51 children, Living Hand to Mouth by researchers at the Thomas Coram Research Unit, UCL Institute of Education shines a spotlight on what children say about food and how they manage their everyday lives around food.

Natural migration in universal credit

12 March 2019
This new briefing looks at natural migration. Natural migration is the movement of people on to universal credit from other benefits when their circumstances change in a way which would normally create eligibility for a new claim for one of the benefits being replaced by universal credit, but instead creates eligibility for universal credit.

Childcare costs in universal credit

21 December 2018
Using cases from our Early Warning System, this submission to the Work and Pensions Select Committee highlights issues parents face in claiming childcare costs through universal credit.

Impact of the lower benefit cap: CPAG submission to the Work and Pensions Select Committee

21 November 2018
The Work and Pensions Select Committee re-opened its inquiry into the lower benefit cap this year. CPAG submitted evidence on the impacts of the lower cap, drawing on analysis of government statistics and cases from our Early Warning System. Following this written submission we were invited to give oral evidence to the committee to highlight our serious concerns about this policy and the hardship it is causing families.