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Rough justice: problems with monthly assessment of pay and circumstances in universal credit, and what can be done about them

06 August 2018
This report identifies a range of problems arising from the rigid system of monthly assessment of both income and circumstances in universal credit, based on cases from CPAG’s Early Warning System, and proposes practical solutions.

The top universal credit issues

10 July 2018
This report brings together cases from our early warning system, analysing the most common universal credit problems we're seeing. The top issues include administrative errors, problems with housing costs and difficulties making a claim. 

Submission to the Work and Pensions Committee inquiry into housing costs support

07 October 2013
The Work and Pensions Committee is currently undertaking an inquiry into provision of support to meet housing costs in the reformed welfare system.

Response to DWP consultation on ceasing production of income-related benefits take-up statistics

02 October 2012
This is CPAG’s response to a DWP consultation gathering views on its proposal to end, or at the very least limit, the production of take-up estimates for six key means-tested benefits

'Supporting people into work: the next stage of Housing Benefit reform': CPAG's response to the DWP consultation

03 February 2012
This response highlights CPAG's concerns over proposed housing benefit reforms, and reflects our view that any such reforms need to safeguard the needs of claimants and their children.