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Universal credit claimants left in the dark about their entitlements

01 May 2019
Universal credit (UC) claimants are routinely in the dark about how much they should receive, how their awards are calculated and if and how they can challenge DWP decisions, because the Department’s communications with claimants are opaque and inadequate.

New report: domestic violence and financial support

23 November 2017
Our new report, which draws on evidence from our advice work, outlines a problem some women have when they leave an abusive partner and need benefits to support their children.

CPAG launches new universal credit email advice service

07 March 2017
CPAG has launched a new universal credit email advice service for advisers in England, Wales and Northern Ireland. The service is designed to supplement our Handbooks, telephone advice service and online information provided on our website through Ask CPAG.

A view from the foodbank frontline

01 June 2015
Our Welfare Rights Advisor Dan Norris blogs on the benefits problems experienced by foodbank users in Tower Hamlets.

CPAG responds to local welfare decision

03 February 2015
We welcome the partial restoration of central government funding for Local Welfare Assistance schemes (LWAs)

Urgent: last chance to save local welfare provision

12 January 2015
Campaign with us to keep our safety net. We have been campaigning to save local welfare provision, the last back-stop for vulnerable people, for over a year.

CPAG criticises LWA decision

18 December 2014
CPAG has criticised the Government’s decision to maintain the cut in funding for local welfare assistance schemes (LWAs). 

Take action: government needs to listen to the evidence on food banks

08 December 2014
Our research found that many people who use food banks are driven by failures in the benefits system.

Why do people use foodbanks?

19 November 2014
Visiting a food bank should be a last resort: yet new research from CPAG, Oxfam, the Trussell Trust and the Church of England finds that failures in the safety net itself are forcing people to turn to food banks.

Fair for who? Child maintenance and family tests

18 August 2014
PM David Cameron announced today that he wants all domestic government policies subjected to a ‘family test’, apparently to ensure that families aren’t undermined or made worse off financially.