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Universal credit claimants left in the dark about their entitlements

01 May 2019
Universal credit (UC) claimants are routinely in the dark about how much they should receive, how their awards are calculated and if and how they can challenge DWP decisions, because the Department’s communications with claimants are opaque and inadequate, new analysis from the Child Poverty Action Group (CPAG) finds.

Child Poverty Action Group welcomes universal credit changes

07 June 2018
Child Poverty Action Group (CPAG) has called for key cuts to Universal Credit to be reversed following new DWP evidence showing a large number of claimants are struggling to make ends meet many months into their claims.