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Access to justice, one step at a time: Part 2

17 November 2020
Part 1 set out our approach at CPAG to access to justice in the social security field, namely ensuring: access to information, access to advice and assistance, and access to mechanisms for challenging unlawful decisions. Continuing with the last of these steps, the normal route for challenging a social security decision is by appealing it to a tribunal. Sometimes though, the appeal route is not available or, while available in principle, is not effective. In those situations, the route of legal challenge is judicial review.

Furthering access to justice, one step at a time: Part 1

17 November 2020
The ‘rule of law’ and ‘access to justice’ are concepts that are seen as fundamental to the proper functioning of a healthy, democratic society. The rule of law becomes perilously fragile if ordinary people are unable to hold public bodies to account.

Algorithms in social security: cause for concern?

28 August 2020
Two weeks ago pupils, parents and schools were up in arms when the news broke that 40 per cent of teacher-assessed A level results had been downgraded by at least one grade. The culprit? A computer, or to be precise, an algorithm. This episode clearly shows the chaos that can be caused to people’s lives when the technology that so many parts of public services now rely on goes wrong.

Human rights aren't conditional

10 December 2019
Human Rights Day is an opportunity to reflect on our rights and what they mean to us. At CPAG we are particularly concerned with rights in the context of the changing benefits system, and ensuring that human rights are upheld when such drastic reforms are introduced.

Computer says 'no!' - how good is information provision in universal credit?

01 May 2019
“It’s a fundamental principle in a democracy that governmental bodies must have reasons for their decisions… that they should be able to explain what those reasons are… [and any] decision should be open to review or appeal.” So begins our latest report, Computer says ‘No!’

Universal credit: a new era?

11 January 2019
Universal credit needs fixing. That’s certainly not the first time we’ve said that, but today the new Secretary of State for Work and Pensions Amber Rudd MP seemed to agree. At a Jobcentre in south London we got our first glimpse of what changes she has planned to make the benefit work better for everyone. Meanwhile, a couple of miles away the High Court announced that we had won our universal credit assessment period case. What do these two things mean for people claiming universal credit?