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Access to justice, one step at a time: Part 2

17 November 2020
Part 1 set out our approach at CPAG to access to justice in the social security field, namely ensuring: access to information, access to advice and assistance, and access to mechanisms for challenging unlawful decisions. Continuing with the last of these steps, the normal route for challenging a social security decision is by appealing it to a tribunal. Sometimes though, the appeal route is not available or, while available in principle, is not effective. In those situations, the route of legal challenge is judicial review.

Furthering access to justice, one step at a time: Part 1

17 November 2020
The ‘rule of law’ and ‘access to justice’ are concepts that are seen as fundamental to the proper functioning of a healthy, democratic society. The rule of law becomes perilously fragile if ordinary people are unable to hold public bodies to account.

Algorithms in social security: cause for concern?

28 August 2020
Two weeks ago pupils, parents and schools were up in arms when the news broke that 40 per cent of teacher-assessed A level results had been downgraded by at least one grade. The culprit? A computer, or to be precise, an algorithm. This episode clearly shows the chaos that can be caused to people’s lives when the technology that so many parts of public services now rely on goes wrong.

Universal credit claimants blocked from challenging DWP decisions

19 July 2019
Universal credit (UC) claimants who suspect the DWP has made a mistake in their award and ask for a review are too often blocked by DWP error and failures in the system, a new report from Child Poverty Action Group (CPAG) shows.