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Too simple: the failure of universal credit assessment periods

08 August 2018
In the ‘simple’ world of universal credit, monthly assessment periods are the supposedly ‘neat’ way of judging what financial support families should get based on their earnings and circumstances.

It’s time to start listening: what the Department for Work and Pensions needs to learn about universal credit

12 July 2018
In the Commons last week, Work and Pensions ministers responded to concerns about universal credit by offering to look at individual constituency cases MPs were raising, where things might not be going quite right.

Top universal credit issues revealed

10 July 2018
The most common universal credit problems we're seeing include administrative errors, problems with housing costs and difficulties making a claim.

Welfare rights in the age of universal credit

18 April 2017
This week we publish our latest Welfare Benefits and Tax Credits Handbook – indispensable for those advisers and frontline workers who need comprehensive, up-to-date information and, crucially, the relevant law to challenge decisions.

What is welfare reform and how is it affecting families?

20 June 2016
Download our new resource for people who work with low-income families. To help you think about how changes to the benefit system affect the families that you work with and what you can do to help. The information in this booklet is based on findings from CPAG in Scotland’s Early Warning System.