Online training

Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial...

The government’s coronavirus job retention scheme and self-employment income support scheme have provided help during the pandemic, while other support has been introduced for low income workers required to isolate...

Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes. This course is an opportunity for experienced...

This essential one-day course, held over two mornings, is aimed at non-benefit staff and volunteers working with people for whom benefits are an issue. It provides a comprehensive introduction to...

Personal independence payment (PIP) is the main disability benefit for working-age people. Getting an award of PIP can significantly increase income and so it is a crucial benefit for advisers...

Around 6 million have claimed UC, but another 3 million are still on Legacy benefits. Changes to the rules in January 2021 make it easier to switch to UC, but...

This course is for people who want to learn how use QBC effectively and confidently. It covers: • Understanding screens, controls, menus and how to get in-calculator help • Best...

This experienced level course looks in detail at the social security rights of EEA nationals and their family members in the UK. It provides an opportunity for advisers who are...

This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an...

This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively. The main aim of the course is to give you an...