Online training

Around 6 million have claimed UC, but another 3 million are still on Legacy benefits. Changes to the rules in January 2021 make it easier to switch to UC, but...

If you need to get a universal credit or other benefit decision changed, this course aims to gives you the essential knowledge to do it. To successfully challenge a decision,...

The rules affecting benefit entitlements for EEA nationals became more complex from the start of 2021 and were further restricted from 1 July 2021. This standard level course sets out...

The Work Capability Assessment (WCA) test dominates ESA and UC in relation to sick claimants. The ‘exceptional circumstances test (otherwise ‘risk to self or others’) should apply with equal force...

Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial...

The government’s coronavirus job retention scheme and self-employment income support scheme have provided help during the pandemic, while other support has been introduced for low income workers required to isolate...

Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes. This course is an opportunity for experienced...

This essential one-day course, held over two mornings, is aimed at non-benefit staff and volunteers working with people for whom benefits are an issue. It provides a comprehensive introduction to...

Personal independence payment (PIP) is the main disability benefit for working-age people. Getting an award of PIP can significantly increase income and so it is a crucial benefit for advisers...

Around 6 million have claimed UC, but another 3 million are still on Legacy benefits. Changes to the rules in January 2021 make it easier to switch to UC, but...