Online training

Universal credit (UC) changes all the time, as the law is amended, as it is implemented in practice, and as local delivery changes. This course is an opportunity for experienced...

Make sure you know how recent benefit changes are likely to affect students during the coronavirus outbreak. This course is for advisers with a working knowledge of the benefits and...

This one-day Basic level course is aimed at those supporting women fleeing from domestic abuse. The course is suitable for those with little or no benefit knowledge. Many women fleeing...

Universal credit (UC) claimants often have difficulties getting their Housing Costs element included in their claim and having the right amount paid on time. This one-day course (delivered over four...

This essential one-day course, held over two mornings, is aimed at non-benefit staff and volunteers working with people for whom benefits are an issue. It provides a comprehensive introduction to...

This half-day online training course introduces the impact of the ‘SDP Gateway’ on entitlement to UC and Natural Migration, as well as who is protected by the Gateway and who...

Personal Independence Payment (PIP) is a disability welfare benefit run by the Department for Work and Pensions. It is aimed at those starting a PIP claim aged between 16 to...

This half-day online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered and what this should mean for UC claimants. It also covers how...

Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings...

The work capability assessment (WCA) applies in both employment and support allowance (ESA) and universal credit (UC). Claimants who fail the WCA can challenge that on appeal, but need support...