Online training | CPAG

Online training

Coronavirus – benefits and work, 19 March 2021 ONLINE

19th March 2021
Online
The coronavirus outbreak has seen a huge rise in benefit claims, and a surge of enquiries about how new rules affect people temporarily unable to work. The course covers: •...

Universal credit – an introduction, 26 March 2021 ONLINE

26th March 2021
Online
How can you help your service users manage universal credit? Supporting people with an online system, especially if you are working from home, can be difficult. Understanding the claim process...

Changing Decisions – Mandatory Reconsiderations and Other Tactics, 29 & 30 March 2021 ONLINE

29th March 2021 to 30th March 2021
Online
If you are an adviser who faces barriers to overcoming problems with universal credit or other benefit claims and decisions, this course gives you the essential knowledge you need. To...

Benefits overview (Scotland) 4 February 2021 ONLINE

4th February 2021
Online Scotland
Most people will claim a social security benefit at some point in their lives. This course is for anyone new to helping people navigate their way through the benefits system...

Benefits for EEA nationals (Scotland) 16 - 17 March 2021 ONLINE

16th March 2021 to 17th March 2021
Online Scotland
Accessing benefit entitlements can be particularly complex for EEA nationals and claimants often need support and advice. This standard level course sets out how to navigate the current rules, explains...

Benefits for non-EEA nationals (Scotland) 3 - 4 March 2021 ONLINE

3rd March 2021 to 4th March 2021
Online Scotland
Advisers can find it difficult and intimidating to advise non-European nationals on how their immigration status affects entitlement to benefits and tax credits. This standard level course offers an opportunity...

[FULLY BOOKED] Benefits for EEA nationals, 18 & 19 March 2021 ONLINE

18th March 2021 to 19th March 2021
Online
Accessing benefit entitlements can be particularly complex for EEA nationals and claimants often need support and advice. This standard level course sets out how to navigate the current rules, explains...

Benefits for EEA Nationals - Advanced, 25 & 26 March 2021 ONLINE

25th March 2021 to 26th March 2021
Online
This experienced level course looks in detail at the social security rights of EEA nationals and their family members in the UK. It provides an opportunity for advisers who are...

Scottish social security - an update (Scotland) 10 - 11 March 2021 ONLINE

10th March 2021 to 11th March 2021
Online Scotland
This course looks in detail at the benefits delivered by Social Security Scotland, including the Scottish child payment. It gives an update on the Scottish government’s future plans. Aimed at...

Scottish social security - an introduction (Scotland) 9 March 2021 ONLINE

9th March 2021
Online Scotland
This short course provides an introduction to benefits delivered by Social Security Scotland. It is aimed at advisers and other workers who have little or no knowledge of benefits. The...