Welfare Rights Bulletin articles

The Welfare Rights Bulletin is CPAG's journal of welfare benefits and tax credits law and practice. It is also an updating service for our Welfare Benefits and Tax Credits Handbook.

Published six times a year, it is sent to all CPAG Rights members as part of the membership package. It is also available on annual subscription.

This page contains a selection of articles from the magazine. Other regular features include: Handbook update; legal section with reports of court cases, Upper Tribunal decisions and new regulations; welfare rights news; reader Q&A.

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  • Tax credits, appeals and ‘SLANs’

    Issue 256 (February 2017)

    Mark Willis reviews recent caselaw about attempted appeals against tax credit ‘notices’ referred to by HMRC as ‘Statements Like an Award Notice’ or SLANs.

  • Tax credits: child disability element fiasco

    Issue 256 (February 2017)

    Martin Williams discusses securing child disability elements for the 28,000 families who lost out due to the failure of the DWP to notify HMRC about awards of disability living allowance (DLA).

  • Universal credit: problems and solutions

    Issue 256 (February 2017)

    The roll out of the live and now full universal credit (UC) services has highlighted a number of problems. In some cases, these are caused primarily by interpretation of legislation and, in others, by DWP policies and systems. Henri Krishna summarises some of the main problems CPAG has encountered and shares solutions where we have them.

  • The bedroom tax limps on

    Issue 256 (February 2017)

    Carla Clarke reviews the recent Supreme Court decision in Rutherford and others, and where this leaves the bedroom tax and potential challenges.

  • Concentrix – lessons learned?

    Issue 255 (December 2016)

    An experiment with the privatisation of decision making in tax credits appears to be in tatters after HMRC ended its contract with Concentrix (the private company contracted to investigate the correctness of tax credit awards) early. But where does this leave advisers with cases opened by Concentrix, and does it mean we should expect any improvement in the quality of administration and decision making? Mark Willis investigates.

  • Universal credit: alternative payment arrangements

    Issue 255 (December 2016)

    David Simmons examines the normal and alternative universal credit payment arrangements.

  • Universal credit full service – early warning

    Issue 255 (December 2016)

    Kirsty McKechnie describes some early examples of problems with the operation of the ‘full service’ of universal credit, as reported to CPAG in Scotland’s Early Warning System.

  • Transforming tribunals – what CPAG says

    Issue 255 (December 2016)

    The Ministry of Justice wants to make radical changes to the tribunals system. This will include making social security appeals ‘entirely online’ and ending multi-member tribunal panels. A consultation has been held prior to the commencement of a pilot testing the proposals in social security appeals.1 Here are extracts from CPAG’s response to the consultation. We will report on developments in future Bulletins.

  • A new benefit cap

    Issue 255 (December 2016)

    Dan Norris describes rules setting the benefit cap at a lower level but with a few more exemptions.

  • PIP: aids, appliances and caselaw

    Issue 254 (October 2016)

    Gwyneth King reviews some caselaw on the relevance of aids and appliances in the assessment for entitlement to personal independence payment (PIP).