CPAG's experience in the welfare rights field is unrivalled and this is reflected in the quality of our training. Our courses cover all aspects of welfare benefits, tax credits, the welfare rights system and universal credit.
Level of course - it is important to chose the right level of course:
Basic level courses: for frontline workers who do not work in welfare rights but want to know about benefit issues relevant to their clients to give basic advice or refer on.
Introductory level courses: for people new to benefit advice work or who have little or no experience of the subject covered by the course.
Standard level courses: for people with a working knowledge of the benefit system or the subject covered by the course. These are suitable for people wanting a refresher or to update skills or information.
Experienced level courses: for more experienced benefit advisers, who are confident about covering issues in more and sometimes complex detail.
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