This briefing, produced by CPAG in association with Age UK and RNIB, focuses on two new mandatory reconsideration policies introduced in 2022 and 2023 which put access to justice for particular groups of claimants at risk.
Universal credit (UC) claimants are not always getting extra amounts of UC they’re entitled to when they become eligible for some other benefits because of poor data-sharing within the DWP.
This blog explores some of the pros and cons of getting short-term assistance while challenging a determination to reduce or remove an award of adult disability payment (ADP) or child disability payment (CDP). Advisers should be aware that some people can be worse off in the long run.
Tackling child poverty in Scotland is a priority for the Scottish government, and the government's policies are working to reduce child poverty. However more needs to be done to ensure Scotland meets its legally binding child poverty targets. We have set out what the Scottish government's spending priorities should be to ensure child poverty targets are met.
This report focuses on some of the problems UC claimants are experiencing both making a claim for UC and receiving accurate payments, which appear to be caused by the digitalisation and automation of the UC system. Claimants who have specific life circumstances are experiencing similar problems because the UC computer system seems unable to calculate their UC payment correctly and in accordance with the law.
To understand the impact of child poverty on the lives of children and families in England better, CPAG, the Child Welfare Inequalities Project (CWIP) and the Association of Directors of Children’s Services (ADCS) conducted a survey of social workers between January and March 2020 to ask them about the experiences of the families they work with.
This report focuses on social security issues during lock down, highlighting problems making and maintaining claims without support, difficulties participating telephone assessments and appeals, some PIP awards stopping and uncertainty about whether others would be extended, a number of severely disabled and terminally ill people not receiving additional amounts they were entitled to and a gap in support for some carers.
CPAG in Scotland responded to the Scottish Government's consultation on improving temporary accommodation standards to highlight the need to incorporate the impact of social security changes into guidance on the standards.
In the second in this series, our report looks at problems with understanding decisions, challenging errors and protecting the rights of people claiming universal credit (UC). It outlines some of the problems claimants experience when they try to challenge a decision about their UC award. These problems have been identified by analysing case studies received via CPAG’s Early Warning System (EWS).