Work for CPAG

Front Office Customer Liaison Assistant

35 hours a week

Permanent

£21,313 – £26,328

CPAG is seeking a customer-focused, friendly and outgoing, self-motivated Front Office and Customer Liaison Assistant. You will need to be able to hit the ground running and must have good IT skills. The successful candidate will be confident and positive with excellent customer service experience. You will have the ability to work independently while also being an excellent team player. You will have exceptional communication skills and a highly professional attitude. You will be dependable and flexible in your work and have the ability to multitask. You will have proven experience in a customer-care environment, an excellent telephone manner and a strong command of English.

For more information about this post download the job pack. Please send your completed application form to office@cpag.org.uk

Closing date for applications 12pm on 23 April 2018

Interview will be held on 30 April 2018



CRM Database and Digital Platforms Officer

28 hours a week

9 month fixed term contract

£24,819 - £30,659 (pro-rata)

CPAG is looking for a pro-active, adaptable and organised CRM Database and Digital Platforms Officer to support our transition to new digital platforms. This is a varied role – tasks range from organising and cleansing data within the new CRM, building automated customer journeys for marketing and communications, to ensuring that content on our new websites links effectively to the CRM. The successful candidate needs to be familiar with databases and digital content management systems, and have an understanding of the requirements of both customers and staff when using these systems.

For more information about this post download the job pack. Please send your completed application form to office@cpag.org.uk

Closing date for applications 12pm on 23 April 2018

Interview will be held on 2 May 2018



Senior Policy & Research Officer

21 hours a week

9 month fixed term contract

£36,917 - £40,803 (pro rata)

No child should grow up in hardship or lose out through poverty. Child Poverty Action Group aims to prevent and end child poverty by providing evidence-based solutions to policy-makers, and accurate information and advice so families can access the support they need.

CPAG is looking for a Senior Policy & Research Officer to reinforce its reputation for developing evidence-based policies that influence decision makers and which will make a real difference to low income families. This post is available for nine months, on a part-time basis, 21 hours a week.

You will help CPAG develop and implement effective research, policy and public affairs strategies. You will have experience of social policy analysis, expertise in social security policy, and the ability to contribute to our other research priorities. You will be working in a fast moving, high profile and complex policy environment.

For more information about this post download the job pack. Please send your completed application form to office@cpag.org.uk

Closing date for applications 9am on 16 April 2018

Interviews will be held on 26 April 2018


We are a Living Wage Employer