Welfare Rights Conference 2017

Universal Credit – Understanding and Managing the Risks for Families

Manchester Thursday 7 September 2017
London Thursday 14 September 2017


This year's conference focuses on the very real risks facing families as the roll out of Universal Credit continues. 

The full Universal Credit service will replace new claims for a number of benefits across all 381 local authorities by June 2018. The migration of claimants on ‘legacy’ benefits is not due to be completed until 2022, at the earliest. This represents a prolonged period of huge change to the welfare rights environment. Increasingly, families and the advisers working with families will need to understand how Universal Credit is supposed to work, how it has changed since it was first launched, who the winners and losers are, and the lessons to learn from the early implementation of the new system. 

A number of reports from CPAG and others have put forward concerns that Universal Credit’s funding levels, policy design and implementation are introducing a number of risks for families with children which advisers need to understand and help mitigate. CPAG’s #fitforfamilies campaign has highlighted the problems for families of the cuts to work allowances, the six-week wait and the two-child policy. 

Our conference will help you provide the best possible advice and representation for families on or about to go on Universal Credit. 

Hear from speakers about the latest developments in policy, practice and the law and, in the workshops, talk directly to our sector-leading experts on the key Universal Credit issues. 


9.15 - 10.00 Arrival, registration, coffee and exhibition stand viewing

10:00 – 11.15 Host welcome and keynote speakers (tbc)

11.15 – 11.30 Refreshment break and viewing of exhibition stands

11.30 – 12.45 Workshops – morning session

12.45 – 13.30 Lunch and viewing of exhibition stands

13.30 – 14.45 Workshops – afternoon session

14.45 – 15.00 Refreshment break and viewing of exhibition stands

15.00 – 16.00 Panel discussion and Q&A 


Two-Child Rule
Universal Credit and Sanctions
UC – Tactical Issues for Advisers
Changes to Work Capability Assessment for ESA and Universal Credit


Our Manchester venue is the University of Manchester Innovation Centre, Core Technology Facility, 46 Grafton Street, Manchester, M13 9NT

Our London venue is Resource for London, 356 Holloway Road, London, N7 6PA

Exhibition Space

We will have an exhibition space at both conferences hosting exhibitors showcasing their work, products and services. If you are interested in exhibiting at our conference, please email Sebastien at sclark@cpag.org.uk.

Booking a place

Booking prices start from £133 for voluntary organisations and £175.75 for statutory and lawyers.

Delegate tickets include a choice of four expert workshops, teas, coffees, buffet lunch and conference materials.


Please note that bookings cannot be processed until you have selected your workshops, and workshops will be filled on a first-come, first-serve basis.

Welfare Rights Conference 2015

Welfare Rights Conference 2015