Universal credit - the problem areas

NOS: LA49

This course looks in detail at some of the emerging areas of dispute that universal credit claimants face. It takes a practical, problem-solving approach and gives an opportunity for participants to share their own experiences of universal credit in practice.

The course includes:

• Issues relating to gateway conditions
• Claims process
• Payment issues including alternative payment arrangements
• Sanctions and the claimant commitment
• UC in the digital service areas

 

Dates: