Universal Credit: the essentials

Level: Basic

Universal credit (UC) represents a fundamental change to the system of ‘legacy benefits’ and tax credits it is replacing.

The course covers:

  • The aims and principles of UC
  • Who can claim UC
  • How it is calculated and paid
  • Conditionality and sanctions

The course is designed for anyone working with low income families who needs to know the basics of UC to help clients maximise their income. This could include advice workers, social workers and tenant support workers. It is suitable for those with limited knowledge of the benefit system.