15 October 2018

Due to demand, we have just added another training course date for Universal Credit - full service.

The roll out of Universal Credit (UC) full service is due to be completed by the end of this year; West Dumbartonshire on 28 November and Castlemilk, Drumchapel and Shettleston on 5 December.

Our UC - full service training will take place on Tuesday 11 December at our training centre in Glasgow. Our other dates are all fully booked (30 October and 28 November), so early booking is essential.

Many more people claim UC in the full service, including families, those with health conditions and those in work. People need to make and maintain their claims online.

This course draws on experience from areas where UC full service is operating. You will learn who is affected, how best to support them, particularly those who are vulnerable or in difficult circumstances. You will have a chance to refresh your knowledge of UC entitlement and calculations.

More info and booking here